SUPPORT

Help & support

For billing, account access, or general assistance, email support@mymoney-app.com.

For account-specific requests, write from the email address you use to sign in to My Money. Include a brief description of what happened and, for payment questions, your payment date and receipt or invoice number if available.

Never email your password, sign-in code, full payment-card details, bank credentials, or financial records.

Subscriptions and payments

To manage or cancel a paid subscription, sign in and open Settings, then Plan & billing. Manage your subscription through Stripe's secure Customer Portal. Cancellation and refund requests are separate.

For refund questions, email support using the address above. Refund requests are reviewed manually under our Refund & cancellation policy and applicable law. No automatic refund is initiated by contacting support.

Product feedback

For suggestions and bug reports, sign in and choose Settings → Send feedback. Include the page and behavior you observed, without unnecessary personal financial details.